Privacy Policy

BoxDrop Blue Springs Mattress & Furniture respects the privacy of our customers. This Privacy Policy explains how we collect, use, and protect information provided to us through our website, in-store transactions, customer records, and communications.

Information We Collect

We may collect information including:

• Name
• Mobile phone number
• Email address
• Mailing address
• Purchase information
• Receipt or invoice information
• Pickup or delivery information
• Information customers voluntarily provide to us

How We Use Your Information

We may use customer information to:

• Process and maintain purchase records.
• Provide receipts and purchase documentation.
• Communicate about purchases, signatures, pickups, deliveries, and customer service matters.
• Respond to customer questions or requests.
• Maintain customer and transaction records.
• Send promotional or marketing messages when a customer has separately opted in to receive them.

SMS and Mobile Information

Customers may voluntarily choose to receive SMS messages from BoxDrop Blue Springs.

Transactional messages may include purchase information, signature requests, digital receipt notifications, pickup or delivery information, and customer service communications.

Marketing messages may include new inventory, store updates, promotions, specials, or other offers and are only sent to customers who have separately opted in to receive promotional SMS communications.

Message frequency varies based on customer activity and messaging preferences. Message and data rates may apply.

Customers may opt out of SMS messages at any time by replying STOP. Customers may reply HELP for assistance.

We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their marketing or promotional purposes.

Information may be provided to service providers that help us operate our business or deliver communications only as necessary to provide those services and subject to appropriate confidentiality and data-protection requirements.

Information Security

We use reasonable administrative and technical safeguards to protect customer information. However, no electronic system or method of transmission can be guaranteed to be completely secure.

Information Retention

We may retain customer and transaction information for legitimate business, accounting, customer service, warranty, legal, or recordkeeping purposes.

Your Choices

Customers may request that we update or correct their contact information.

SMS marketing consent is optional and is not required to make a purchase.

Customers may withdraw SMS consent at any time by replying STOP to a message from us.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

BoxDrop Blue Springs Mattress & Furniture
3105 US-40, Blue Springs, MO 64015
(816) 582-2725 · Text · boxdropmattressbs@gmail.com